UK Mainland – delivery charges
Orders up to £12: You pay just £4.00 for shipping
Orders up to £99: You pay just £9.99 for shipping
Orders over £100: Shipping is FREE
UK Mainland Shipping excludes Northern Ireland and the Channel Islands.
In most cases delivery is made on a wooden pallet, to ensure your order arrives in perfect condition. Delivery of such items will take place Monday to Friday between 8.00 am-6.00 pm. Unfortunately our couriers do not offer Saturday deliveries. Delivery is ‘kerbside only’. The driver will not be able to carry any deliveries up or down steps, carry delivery through a property, wheel the pallet across a gravel driveway or up particularly steep driveways. Please contact our customer care team on 01732 884 030 to advise of any height and access restrictions that may disrupt delivery.
Unfortunately, the delivery company will be unable to remove items from the pallet or take the pallet away with them. They will normally place the pallet where required but within reason of the physical constraints of the pallet size.
If you are not at home on the pre-arranged day, a re-delivery charge – usually £25 – may be requested.
Please ensure you are fully aware of the delivery process before you place your order.