Frequently Asked Questions
Check out our frequently asked questions for all you need to know about the use, maintenance and care of your BeefEater, Napoleon, Primo and more.
Visit Our Help CentreFind an Answer
Search for everything you need to help you with your query. From shipping & delivery information to warranty and returns.
Visit Our Warranty CentreClaim on Your Warranty
If you have any queries regarding the warranty of your product visit our warranty centre for all information and support.
Get in TouchSubmit an Enquiry
Our Outdoor Living Experts and Customer Service team are always ready to help you with all your grilling and product needs.