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From helping you decide on the product that best meets your needs, to providing the technical support you require, you can count on us, every step of the way.

Coronavirus (COVID-19): A note to our customers

We’re doing the best we can during these extraordinary times, but the safety of our preferred couriers and customers is our priority.

The global transport & delivery networks continue to be affected by COVID 19. We are closely monitoring the situation and can reassure you that we are continuously working with couriers to minimise delays and ensure continuity of service.

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Should you need to speak to one of our customer service advisors, you can call 01732 884 030. Lines are open Monday to Friday 8:30am - 5:00pm. Calls are charged at the national rate.

  • Visit Our Help Centre

    Search for everything you need to help you with your query. From shipping & delivery information to warranty and returns.

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  • Visit Our Warranty Centre

    If you have any queries regarding the warranty of your product visit our warranty centre for all information and support. 

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  • Get in Touch

    Our Outdoor Living Experts and Customer Service team are always ready to help you with all your grilling and product needs.

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